I made a boo boo about a year ago. I was defragmenting a RAID Group and unbound a LUN after the defrag had commenced. The LUN wasn’t in use, but the array has had issues with my behaviour ever since.

Clearly, I’m a bad person. My colleague was sick and tired of looking at the Error, and was hoping Support could make it go away. Here’s how the WebEx chat went (I’ve evidently changed the names):

from EMC Support to All Participants:

can you tell me, on which of these clariion box you received the alert?

from Long Suffering Colleague to All Participants:

I’m not recieving an alert … the array is showing a fault

from Long Suffering Colleague to All Participants:

that I would like to get rid of

from EMC Support to All Participants:

on box CKM12341234567

from Long Suffering Colleague to All Participants:

yup

from EMC Support to All Participants:

give me 2 mins

from EMC Support to All Participants:

iam sorry Long Suffering but we cant remove it

from EMC Support to All Participants:

it is Functioning as designed

from Long Suffering Colleague to All Participants:

ever? what … this alert have been here for months

from EMC Support to All Participants:

this is an event on the box

from EMC Support to All Participants:

every time a poll happens , the event will be logged

from Long Suffering Colleague to All Participants:

so how do we get rid of the error

from EMC Support to All Participants:

in future flare releases we might be able to remove it but for now..we just need to ignore this

from Long Suffering Colleague to All Participants:

right … ok … thanks for your help

from EMC Support to All Participants:

thanks for your time

from EMC Support to All Participants:

so can we close the ticket ?

from Long Suffering Colleague to All Participants:

sure

from EMC Support to All Participants:

thanks…you have a nice day ahead…!

from Long Suffering Colleague to All Participants:

thanks

from EMC Support to All Participants:

goodbye