Random Short Take #73

Welcome to Random Short Take #73. Let’s get random.

VMware Cloud on AWS – TMCHAM – Part 4 – VM Resource Management

In this episode of Things My Customers Have Asked Me (TMCHAM), I’m going to delve into some questions around resource management for VMs running on the VMware-managed VMware Cloud on AWS platform, and what customers need to know to make it work for them.

Distributed Resource Scheduler

If you’ve used VMware vSphere before, it’s likely that you’ve come across the Distributed Resource Scheduler (DRS) capability. DRS is a way to keep workloads evenly distributed across nodes in a cluster, and moves VMs around based on various performance considerations. The cool thing about this is that you don’t need to manually move workloads around when a particular guest or host goes a little nuts from a CPU or Memory usage perspective. There are cases, however, when you might not want your VMs to be moving around too much. In this instance, you’ll want to create what is called a “Disable DRS vMotion Policy”. You configure this via Compute Policies in vCenter, and you can read more about the process here.

If you don’t like reading documentation though, I’ve got some pictures you can look at instead. Log in to your vSphere Client and click on Policies and Profiles.

Then click on Compute Policies and click Add.

Under Policy type, there’s a dropdown box where you can select Disable DRS vMotion.

You’ll then give the policy a Name and Description. You then need to select the tag category you want to use.

Once you’ve selected the tag category you want to use, you can select the tags you want to apply to the policy.

Click on Create to create the Compute Policy, and you’re good to go.

Memory Overcommit Techniques

I’ve had a few customers ask me about how some of the traditional VMware resource management technologies translate to VMware Cloud on AWS. The good news is there’s quite a lot in common with what you’re used to with on-premises workload management, including memory overcommit techniques. As with anything, the effectiveness or otherwise of these technologies really depends on a number of different factors. If you’re interested in finding out more, I recommend checking out this article.

General Resource Management

Can I use the resource management mechanisms I know and love, such as Reservations, Shares, and Limits? You surely can, and you can read more about that capability here.


Just as you would with on-premises vSphere workloads, you do need to put some thought into your workload resource planning prior to moving your VMs onto the magic sky computers. The good news, however, is that there are quite a few smart technologies built into VMware Cloud on AWS that means you’ve got a lot of flexibility when it comes to managing your workloads.

Random Short Take #72

This one is a little behind thanks to some work travel, but whatever. Let’s get random.

Random Short Take #71

Welcome to Random Short Take #71. A bit of home IT in this one. Let’s get random.

VMware Cloud on AWS – TMCHAM – Part 3 – SDDC Lifecycle

In this episode of Things My Customers Have Asked Me (TMCHAM), I’m going to delve into some questions around the lifecycle of the VMware-managed VMware Cloud on AWS platform, and what customers need to know to make sense of it all.



If you talk to VMware folks about VMware Cloud on AWS, you’ll hear a lot of talk about software-defined data centres (SDDCs). This is the logical construct in place that you use within your Organization to manage your hosts and clusters, in much the same fashion as you would your on-premises workloads. Unlike most on-premises workloads, however, the feeding and watering of the SDDC, from a software currency perspective, is done by VMware.

Release Notes

If you’ve read the VMware Cloud on AWS Release Notes, you’ll see something like this at the start:

“Beginning with the SDDC version 1.11 release, odd-numbered releases of the SDDC software are optional and available for new SDDC deployments only. By default, all new SDDC deployments and upgrades will use the most recent even-numbered release. If you want to deploy an SDDC with an odd-numbered release version, contact your VMware TAM, sales, or customer success representative to make the request.”

Updated on: 5 April  2022

Essential Release: VMware Cloud on AWS (SDDC Version 1.18) | 5 April 2022

Optional Release: VMware Cloud on AWS (SDDC Version 1.17) | 19 November 2021

Basically, when you deploy onto the platform, you’ll usually get put on what VMware calls an “Essential” release. From time to time, customers may have requirements that mean that they qualify to be deployed on an “Optional” release. This might be because they have a software integration requirement that hasn’t been handled in 1.16, for example, but is available for 1.17. It’s also important to note that each major release will have a variety of minor releases as well, depending on issues that need to be resolved or features that need to be rolled out. So you’ll also see references to 1.16v5 in places, for example.

Upgrades and Maintenance

So what happens when your SDDC is going to be upgraded? Well, we let you know in advance, and it’s done in phases, as you’d imagine.

[image courtesy of VMware]

You can read more about the process here, and there’s a blog post that covers the release cadence here. VMware also does the rollout of releases in waves, so not every customer has the upgrade done at the same time. If you’re the type of customer that needs to be on the latest version of everything, or perhaps you have a real requirement to be near the front of the line, you should talk to your account team and they’ll liaise with the folks who can make it happen for you. When the upgrades are happening, you should be careful not to:

  • Perform hot or cold workload migrations. Migrations fail if they are started or in progress during maintenance.
  • Perform workload provisioning (New/Clone VM). Provisioning operations fail if they are started or in progress during maintenance.
  • Make changes to Storage-based Policy Management settings for workload VMs.

You should also ensure that there is enough storage capacity (> 30% slack space) in each cluster.

How Long Will It Take?

As usual, it depends. But you can make some (very) rough estimates by following the guidance on this page.

Will My SDDC Expire?

Yes, your SDDC version will some day expire. But it will be upgraded before that happens. There’s a page where you can look up the expiration dates of the various SDDC releases. It’s all part of the lifecycle part of the SDDC lifecycle.

Correlating VMware Cloud on AWS with Component Releases

Ever found yourself wondering what component versions are being used in VMware Cloud on AWS? Wonder no more with this very handy reference.



There’s obviously a lot more that goes on behind the scenes to keep everything running in tip-top shape for our customers. All of this talk of phases, waves, and release notes can be a little confusing if you’re new to the platform. Having worked in a variety of (managed and unmanaged) service providers over the years, I do like that VMware has bundled up all of this information and put it out there for people to check out. As always, if you’ve got questions about how the various software integrations work, and you can’t find the information in the documentation, reach out to your local account team and they’ll be able to help.

Random Short Take #70

Welcome to Random Short Take #70. Let’s get random.

VMware Cloud on AWS – TMCHAM – Part 2 – VCDR Notes

In this episode of “Things My Customers Have Asked Me” (or TMCHAM for short), I’m going to dive into a few questions around VMware Cloud Disaster Recovery (VCDR), a service we offer as an add-on to VMware Cloud on AWS. If you’re unfamiliar with VCDR, you can read a bit more about it here.

VCDR Roles and Permissions

Can RBAC roles be customised? Not really, as these are cascaded down from the Cloud Services hub. As I understand it, I don’t believe you have granular control over it, just the pre-defined, default roles as outlined here, so you need to be careful about what you hand out to folks in your organisation. To see what Service Roles have been assigned to your account, in the VMware Cloud Services, go to My Account, and then click on My Roles. Under Service Roles, you’ll see a list of services, such as VCDR, Skyline, and so on. You can then check what roles have been assigned. 

VCDR Protection Groups

VCDR Protection Groups are the way that we logically group together workloads to be protected with the same RPO, schedule, and retention. There are two types of protection group: standard-frequency and high-frequency. Standard-frequency snapshots can be run as often as every 4 hours, while high-frequency snapshots can go as often as every 30 minutes. You can read more on protection groups here. It’s important to note that there are some caveats to be aware of with high-frequency snapshots. These are outlined here.

30-minute RPOs were introduced in late 2021, but there are some caveats that you need to be aware of. Some of these are straightforward, such as the minimum software levels for on-premises protection. But you also need to be mindful that VMs with existing vSphere snapshots will not be included, and, more importantly, high-frequency snapshots can’t be quiesced.

Can you have a VM instance in both a standard- and high-frequency snapshot protection group?  Would this allow us to get the best of both worlds – e.g. RPO could be as low as 30 minutes, but with a guaranteed snapshot of 4 hours?  Once you do a high-frequency snap on a VM, it keeps using that mechanism thereafter, even if it sits in a protection group using standard protection. Note also that you set a schedule for a protection group, so you can have snapshots running ever 30 mins and kept for a particular period of time (customer selects this). You could also run snapshots at 4 hours and keep those for a period of time too. While you can technically have a VM in multiple groups, what you’re better off doing is configuring a variety of schedules for your protection groups to meet those different RPOs.

Quiesced Snapshots

What happens to a VM during a quiesced state – would we experience micro service outages? The best answer I can give is “it depends”. The process for the standard, quiesced snapshot is similar to the one described hereThe VM will be stunned by the process, so depending on what kind of activity is happening on the VM, there may be a micro outage to the service.

Other Considerations

The documentation talks about not changing anything when a scheduled snapshot is being run – how do we manage configuration of the SDDC if jobs are running 24/7?  Seems odd that nothing can be changed when a scheduled snapshot is being run? This refers more to the VM that is being snapped. i.e. Don’t change configs or make changes to the environment, as that would impact this VM. It’s not a blanket rule for the whole environment. 

Like most things, success with VCDR relies heavily on understanding the outcomes your organisation wants to achieve, and then working backwards from there. It’s also important to understand that this is a great way to do DR, but not necessarily a great way to do standard backup and recovery activities. Hopefully this article helps clarify some of the questions folks have around VCDR, and if it doesn’t, please don’t hesitate to get in contact.

Random Short Take #69

Welcome to Random Short Take #69. Let’s get random.

Random Short Take #68

Welcome to Random Short Take #68. Let’s get random.

Retrospect Announces Retrospect Backup 18.5

Retrospect recently announced an update to its Backup (18.5) product. I had the opportunity to speak to JG Heithcock (GM, Retrospect) about the announcement and thought I’d briefly share some thoughts here.


What’s New?

Anomaly Detection

You can now detect anomalies in systems based on customisable filters and thresholds tailored to individual environments. It still relies on someone doing something about it, but it’s definitely a positive step forward. You can also configure the anomaly detection to work with Retrospect’s scripting / orchestration engine, kicking off various processes when something has gone wrong.

Retrospect Management Console Integration

This capability has been integrated wth the Management Console, and you can now view anomalies across a business or partner’s entire client base in a single pane of glass.

[image courtesy of Retrospect]

Improved Microsoft Azure Blob Integration

You can now set individual immutable retention policies for different backup sets within the same Azure Storage Container. This capability was already available with Retrospect’s AWS S3 integration.

Streamlined Immutable Backup User Experience

Automatically create cloud buckets with immutable backups supported by default. There’s also support for StorCentric’s Unity S3 capability out of the box.

LTO-9 Support

Is tape dead? Maybe. But there are still people using it, and this release includes support for LTO-9, with capacities up to 18TB (45TB compressed).



Retrospect Backup 18.5 is a free upgrade to Retrospect Backup 18. While it doesn’t set the world on fire in terms of a broad range of features, there’s some stuff in here that should get existing users excited, and give those considering the product a little more to mull over. Retrospect has been chipping away slowly but surely over the years, and I think it provides the traditional SME market with something that’s been difficult to get until recently: a solid data protection solution, with modern capabilities such as ransomware detection and object storage support, for a price that won’t send customers in that segment packing. I think that’s pretty good, and I look forward to see how things progress over the next 6 – 12 months.